Malaysia Honey- Delivery & Refund Policy
DELIVERY PRODUCT & REFUND POLICY
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1. All purchases include direct door to door tracked delivery. Purchases online 1 to 4 bottles (below 2kg) will be sent via express rider of RM5 per bottle within 3 to 7 working days delivery. Purchases online 5 bottles (or 3.5kg) above will be sent express 4 to 7 days delivery to include delivery fee of RM10 per bottle. The courier express delivery for purchases will be done by our CityLink Express services.
2. Some purchases via direct client collection offline delivery is FOC charge, please contact us for details below.
Special rebate pricing of bulk orders is available upon request.
3. A refund on the product purchase price (minus the delivery cost) will be provided if within 30 days of receipt of the product we are notified of the intention to return the product for a refund. As with all food products once the packaging has been opened we cannot accept returns unless the product was received in a spoiled state and is unsuitable for consumption. For return of products the cost of returning the product is at the expense of the purchaser.Once your product return is received and inspected we will send you an email to notify you that we have received your returned product and the decision for approval or rejection of your refund.
2. Some purchases via direct client collection offline delivery is FOC charge, please contact us for details below.
Special rebate pricing of bulk orders is available upon request.
3. A refund on the product purchase price (minus the delivery cost) will be provided if within 30 days of receipt of the product we are notified of the intention to return the product for a refund. As with all food products once the packaging has been opened we cannot accept returns unless the product was received in a spoiled state and is unsuitable for consumption. For return of products the cost of returning the product is at the expense of the purchaser.Once your product return is received and inspected we will send you an email to notify you that we have received your returned product and the decision for approval or rejection of your refund.
You can contact us on the below email and whatsapp phone number. We welcome your buying order, business and invite enquiries by contacting us. We are happy to provide a quote for bulk purchase prices. Please note that we are primarily a semi online business where payment direct to e-Banking payment and without credit cards to avoid debts and speed delivery via courier services /or/and the local pickups are by appointment only.
All stocks available here are subject to change while stock last. The Honey collection pricing list good at time but subject to change anytime while stock last. Thank you.
All stocks available here are subject to change while stock last. The Honey collection pricing list good at time but subject to change anytime while stock last. Thank you.
HONEY BEES @ Whatsapp & Social Media News
Purchase Order - customer's honey order list |
Packaging in a cartoon box and mark Fragile.Wild * Raw * Pure * MaturedThe safety ways to pack the quality Trigona Honey bottles into the bubble plastic and sealed with a tape before the products are put inside a carton box and a brochure is provided. The carton box will be delivered by the courier services immediately to the customer in efficient and effective manners.
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